Case # 4681721344
HP tech: Clint.
Error message: The impression drum temperature did not reach the desired temperature, please try again... Check and adjust the impression drum IR sensor"
You can see the impression drum IR sensor; the large coil/threaded thing that you see when you remove the air knife hose, but to clean it, you open the side bottom door, open the duplex conveyer, to the left, clean the impression drum shoulder and gear area, clean the IR sensor.
Friday, September 7, 2012
Wednesday, September 5, 2012
9/5/2012 - Perfector vacuum level too high
Perfector vacuum level too high at 0.76, should be at 0.65.
Case# 4681541895 spoke to Clint at HP.
Go to Diagnostic/substrate/Vacuum/ click the pump to see where is at.
Go to the back of the press, open the oily waste door, adjust the knob that has the spring, turn counter clock wise 1/4 turn at a time.
Go to Diagnostic/substrate/Vacuum/ click the pump to see if the level is at 0.65.
Case# 4681541895 spoke to Clint at HP.
Go to Diagnostic/substrate/Vacuum/ click the pump to see where is at.
Go to the back of the press, open the oily waste door, adjust the knob that has the spring, turn counter clock wise 1/4 turn at a time.
Go to Diagnostic/substrate/Vacuum/ click the pump to see if the level is at 0.65.
Tuesday, August 21, 2012
8-21-2012 - Magenta ink flow is too high
Did the monthly maintainence routine, after cleaned all the ink pumps, put everything back, start-up the press, got the Magenta ink flow is too high.
After running the ink flow wizard, it says to close the valve half a turn, until the reading is right.
what to do is the ink pump is behind the ink cans, if you look thru the holes underneath the ink cans, you see a flat head screw, use a long screw driver and turn it clockwise 1/4 of a turn each time and test, until the reading is correct.
After running the ink flow wizard, it says to close the valve half a turn, until the reading is right.
what to do is the ink pump is behind the ink cans, if you look thru the holes underneath the ink cans, you see a flat head screw, use a long screw driver and turn it clockwise 1/4 of a turn each time and test, until the reading is correct.
Thursday, August 16, 2012
8-16-2012 - replace pip and cleaning station sponge roller
wide white band on printed sheets. after checking with print quality assistant, only cyan and yellow has the band, so replaced pip and the sponge roller.
roller part # mpt-1078-51.
roller part # mpt-1078-51.
8-16-2012 - Chiller time out
Is there a way to make the chiller sleep or timeout while I am out to lunch?
They basically time out and go to standby mode.
usually 20 min. or so.
Dry the bids first.
Go to standby and off. That's about it.
They basically time out and go to standby mode.
usually 20 min. or so.
Dry the bids first.
Go to standby and off. That's about it.
8-15-2012 Smart Stream question
This is to recap yesterday's issues:
1. SSD didn't impose 4 up_ss very well, leaves 0.25" gap in the middle where 2 pages should butt. Repaired permission on Mac, turns out the preview in SSD shouldn't be trusted. There also should be 2 sets of crop marks for the two spreads, but only one fold line.
2. Feeder wouldn't feed any substrates from any drawers, hard restart the press solves the issue.
3. After restart the press, all files in loaded job wouldn't go in the queue, restart teh press again solves the issue.
1. SSD didn't impose 4 up_ss very well, leaves 0.25" gap in the middle where 2 pages should butt. Repaired permission on Mac, turns out the preview in SSD shouldn't be trusted. There also should be 2 sets of crop marks for the two spreads, but only one fold line.
2. Feeder wouldn't feed any substrates from any drawers, hard restart the press solves the issue.
3. After restart the press, all files in loaded job wouldn't go in the queue, restart teh press again solves the issue.
8-16-2012 - Calibration Error
Calibration wouldn't go through, error message:
Couldn't complete the full color calibration.
Error message: High voltage error successfully recovered!
Check output tray for any poor-quality printouts and resume printing.
Hard shut down and restart the press one time, restart press software one time.
Hi Randy, this error is usually due to really old or bad bid.
I unchecked the "Velectrode calibration", and the calibration went thru.
yes, but all t5hat's doing is skipping the v-electrode calibration which is the charging unit insi9de thge bid.
Which one of your bids has the most impressions.
Yellow, also on the calibration result, it says yellow failed.
Then yellow bid is the likely culprit. The issue should be resolved after a bid replacement.
OK, i'll replace the yellow bid.
Case # 680223274
update:
Replacing the yellow bid didn't resolved the issue, re-calibrate 2 colors at a time, yellow still didn't pass, so as white.
Couldn't complete the full color calibration.
Error message: High voltage error successfully recovered!
Check output tray for any poor-quality printouts and resume printing.
Hard shut down and restart the press one time, restart press software one time.
Hi Randy, this error is usually due to really old or bad bid.
I unchecked the "Velectrode calibration", and the calibration went thru.
yes, but all t5hat's doing is skipping the v-electrode calibration which is the charging unit insi9de thge bid.
Which one of your bids has the most impressions.
Yellow, also on the calibration result, it says yellow failed.
Then yellow bid is the likely culprit. The issue should be resolved after a bid replacement.
OK, i'll replace the yellow bid.
Case # 680223274
update:
Replacing the yellow bid didn't resolved the issue, re-calibrate 2 colors at a time, yellow still didn't pass, so as white.
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