Case # 4681721344
HP tech: Clint.
Error message: The impression drum temperature did not reach the desired temperature, please try again... Check and adjust the impression drum IR sensor"
You can see the impression drum IR sensor; the large coil/threaded thing that you see when you remove the air knife hose, but to clean it, you open the side bottom door, open the duplex conveyer, to the left, clean the impression drum shoulder and gear area, clean the IR sensor.
Blogging all tech support issues regarding the HP Indigo 5500 digital press.
Friday, September 7, 2012
Wednesday, September 5, 2012
9/5/2012 - Perfector vacuum level too high
Perfector vacuum level too high at 0.76, should be at 0.65.
Case# 4681541895 spoke to Clint at HP.
Go to Diagnostic/substrate/Vacuum/ click the pump to see where is at.
Go to the back of the press, open the oily waste door, adjust the knob that has the spring, turn counter clock wise 1/4 turn at a time.
Go to Diagnostic/substrate/Vacuum/ click the pump to see if the level is at 0.65.
Case# 4681541895 spoke to Clint at HP.
Go to Diagnostic/substrate/Vacuum/ click the pump to see where is at.
Go to the back of the press, open the oily waste door, adjust the knob that has the spring, turn counter clock wise 1/4 turn at a time.
Go to Diagnostic/substrate/Vacuum/ click the pump to see if the level is at 0.65.
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